FAQ / Help
Tickets and participation
How do I buy a ticket for a session?
Go to the event page, choose the ticket option (conference, conference with workshops or online), enter the participant's details and pay for the order. We send the PDF ticket with a QR code by e-mail as soon as the payment is booked. You will also find it in the customer panel under “My tickets”.
Is the ticket personal?
Yes. The ticket shows the participant's details entered at purchase. If you want to pass the ticket on to someone else, write to us no later than 2 working days before the event – we will change the details in the system.
What does entry to the event look like?
You show the QR code from your ticket on your phone or a printout. We scan it at reception and mark your attendance. It takes a few seconds.
I am buying tickets for several people from my company. How do I do that?
When purchasing, set the number of tickets and enter each participant's details. We will issue the invoice to the company, and each participant will receive their own ticket.
Can I cancel my participation?
Yes. Up to 14 days before the event we refund 100% of the price, from 13 to 7 days before – 50%. After that there is no refund, but you can name another person to take your place. Details in the Terms and conditions.
What if the event is cancelled or rescheduled?
If an event is cancelled, we refund the full amount or offer another date – the choice is yours. If the date changes, the ticket remains valid, and if the new date does not suit you, you can request a refund within 14 days.
Online participation
How does the live stream work?
After paying for an online ticket, the stream link appears in the customer panel and we send it by e-mail before the event. The stream is live, and the recording – if included in the ticket description – is made available in the panel after the event.
How long do I have access to the recording?
By default 365 days from the event, unless the product description says otherwise.
Can I share the link with someone from my team?
No – access is personal. For a team, buy the appropriate number of accesses; we will gladly prepare a group offer.
Payments and invoices
What are the payment methods?
Card, BLIK, fast online transfers, PayPal and traditional bank transfer. Details on the Delivery and payments page.
Will I receive a VAT invoice?
Yes, we issue an invoice for every order and send it by e-mail. If you want an invoice issued to a company, enter the tax ID (NIP) and company details in the order form.
Association
What is Business Legacy Club?
It is an international association of entrepreneurs – business owners and leaders from Poland and abroad who meet regularly at the sessions of the Pogoda na biznes Academy and at club meetings. More on the Club page.
How do I join the association?
Write to us via the contact form or come to the next session – it is the best way to get to know us.
Who is the organiser?
The organiser of the events and the seller is Proremedium sp. z o.o., operator of the Business Legacy Club brand (an association of entrepreneurs). Contact: kontakt@proremedium.pl.